Refund policy
Alienswears – Easy Returns & Refund Policy
At Alienswears, we strive to provide a smooth and hassle-free shopping experience. Please review our policy below:
Order Cancellation
Orders can be canceled within 24 hours of placement.
Once the order has been shipped, it cannot be canceled.
Exchanges
We offer free size exchanges for your convenience.
Faster Option:
Place a new order for your preferred size. Once we receive your original item, a refund will be processed to your original payment method.
For defective or incorrect items, please email us at contact@alienswears.com with your order details and product images.
Returns
Returns are accepted within 3 days of delivery.
If the return is due to change of mind (size, fit, preference), the return shipping cost will be borne by the customer.
If the product is defective, damaged, or incorrect, we will cover the return shipping cost.
Refunds
Refunds will be processed to your original payment method within 7–10 business days after the returned item is received and inspected.
For any refund-related queries, contact us at contact@alienswears.com.
Need Help?
We’re always here to assist you. Feel free to reach out to us anytime for support or questions.